I have always payed my mortgage on time and have been begging my mortgage company for relief from high rates, rediculous PMI payments and unfair escrow analysis for years. Nationstar mortgage company has been a plague on my family and I for three years now. I did not ask to be a customer of Nationstar!! My mortgage was sold to them by another company against my will and without my permission! They force me to pay huge fees and refuse to answer my calls, emails, written letters or any other correspondence.
The value of my home has plummeted in the past three years and Nationstar will not allow me to apply to the making home affordable program because I'm not in their required "economic bracket" I finally gave in and payed 3,000.00 to Nationstar to "refinance" my loan and reduced my monthly payments by a mere 180.00 a month. This slight relief only lasted 5 months before Nationstar, without warning or explanation, raised my escrow so that my rate was more than it was before the refinance!!!
I am sinking in debt thanks to this company and have contacted Mike Dewine, who is the attorney general of Ohio and am awaiting response. Also, i have contacted the Ohio department of commerce: banking department and reported Nationstar's crimes against my family. Please read and stay away from this company of criminals! Please offer any advice as well as I am looking for justice and answers. Here are the resources I have found so far and I hope it helps others. I encourage anyone else who has had this company of criminals wreck their lives to contact these sources as well.