• Report: #768149

Complaint Review: Nationwide Insurance

  • Submitted: Mon, August 22, 2011
  • Updated: Mon, August 22, 2011

  • Reported By: Fred — Lancaster Pennsylvania United States of America
Nationwide Insurance
Columbus, Ohio United States of America

Nationwide Insurance Nationwide and CCC Valuescope conspire to develop and pay against fraudulantly low valuations Columbus, Ohio

*Consumer Suggestion: Do you like Diet Coke?

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My legally parked, unoccupied car was destroyed by a drunk driver covered by Nationwide Insurance.  Nationwide concluded that the car is a total loss.  I had just purchased the car (a rare, pristine 1994 Audi S4 Quatro) only few weeks earlier at a cost of approximately $9,500.  Nationwide first offered $5,200.  After I complained they gave their "final offer" of $6,700.  I provided full documentation of the car's condition, options, upgrades with receipts.  I provided current advertisements for comparable cars showing sale prices of $9,000 - $11,000 nationwide. 

Nationwide's "Auto Settlements Unit" has ignored everything I sent /and/ claimed that I "only submitted advertisements for high end cars."  What I sent were examples of other "high end" cars because mine was a high end car. 

I thought that the people I was dealing with just didn't understand, so I went to great lengths to explain. [continued below]....
.....  What I know know is that Nationwide uses a company called "CCC Valuescope" to provide valuations.  CCC Valuescope provides low valuations, then Nationwide points to those low valuations as justification for paying an unfairly low amount.  CCC Valuescope has already lost at least one class action lawsuit for providing fraudulently low valuations and are the subject of at least one other current class action suit.  I am fortunate in that I don't urgently need the money I'm owed so I will most likely joint the class action suit. 

If you use Nationwide you should understand that their system is skewed - beyond a reasonable amount - to avoid paying you a reasonable amount should you file a claim.  I will no longer do business with any company that contracts with CCC Valuescope as I believe such a company - like Valuescope - cannot be expected to behave ethically when needed.

This report was posted on Ripoff Report on 08/22/2011 08:58 AM and is a permanent record located here: http://www.ripoffreport.com/r/Nationwide-Insurance/Columbus-Ohio-/Nationwide-Insurance-Nationwide-and-CCC-Valuescope-conspire-to-develop-and-pay-against-fr-768149. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Suggestion

Do you like Diet Coke?

AUTHOR: Larry - (U.S.A.)

Go ahead and join that class action lawsuit.  When have you ever seen any plaintiff receive a cash award in any class action lawsuit?  The attorneys get paid millions and the plaintiffs each get a coupon for half off on their next purchase of a Diet Coke. And by joining a class action lawsuit you give up all rights to pursue a judgment elsewhere.

Now, let's get serious.

You have no obligation to settle for what Nationwide is offering.  Not only are you entitled to recover the full value of the car, you may also be able to recover treble damages if you file a lawsuit.  If you can prove that the driver was drunk, he was grossly negligent by getting behind the wheel.  (Gross negligence means that he knew he was a danger due to his drunkeness and drove anyway.)  For this reason, I would file a lawsuit against the driver, who will be defended by Nationwide.

The insurance company then has to choose between making a reasonable settlement or spending thousands on legal fees to defend a case that they cannot win.  File the suit and wait for an offer of settlement.
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