- Report: #1101563
Report - Rebuttal - Arbitrate
Complaint Review: NatureBox
NatureBox1056 Commercial St San Carlos, California USA
NatureBox Sends The Same Snacks Every Month! San Carlos California
*Author of original report: I only chose ONE snack to repeat!
*Consumer Comment: learn to on use the site
*Author of original report: Removes Negative Facebook Posts
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NatureBox wooed me into thinking that I would receive a healthy selection of snacks every month from their varied selection. I received my first box and sampled all of the items. All but one were good, and I was anxiously awaiting my second box.
A month later, the second box came in. To my disapointment it had exactly the same snacks in it, save for one. I immediately contacted the company via e-mail, was given a partial credit, and assured that my next box would be different.
It wasn't. In fact, it was EXACTLY the same as the second box, including the one item I told them I never wanted again. In fact, I told them if it ever arrived in a future box, I would cancel my service.
I did that today.
Beware - the promise of new "Recommended" snacks each month is false. I received the same snacks three months in a row. I cannot find any evidence online that anyone else has been happy with a "second" box, but tons of posts on their Facebook page along the lines of "our first box was great".
My first box was great, but not so great I wanted it repated month, after month, after month.
This report was posted on Ripoff Report on 11/22/2013 04:51 PM and is a permanent record located here: http://www.ripoffreport.com/r/NatureBox/San-Carlos-California-94070/NatureBox-Sends-The-Same-Snacks-Every-Month-San-Carlos-California-1101563. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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