- Report: #1136972
Report - Rebuttal - Arbitrate
Complaint Review: Natures Garden
Natures Garden42109 State Route 18 Wellington, Ohio USA
naturesgardencandles.com candlepro.com This company fraudulently overcharged my Credit card for items I did not order & simply REFUSED to refund me. Wellington Ohio
*Author of original report: Problem was resolved
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First time buying from this company and hopefully the last! I have a fragrance business so I decided to gve this company a try, big big mistake. I ordered abour $1300 worth of scented oils and not only did they charge me for items I did not order, they charged me multiple times for the same scented oil 5 times, about 25 LBS (worth more than $300). I called them and they simply refused to work it out, and ultimately blamed it on me, saying it wasnt the company's fault or no one at their end made a mistake!
If you are a candle maker, soap craftsman or into scented oils, then save your money and stay away from this company. Their oils are not worth it, many smell like cheaply made scents and some do not even match their description, at all! You are likely to lose your customers if you sell them items made from 3rd grade oils. This company knows no customer service, has no courtesy and lacks the integrity to admit their mistakes. [continued below]....
This report was posted on Ripoff Report on 04/07/2014 01:19 PM and is a permanent record located here: http://www.ripoffreport.com/r/Natures-Garden/Wellington-Ohio-44090/naturesgardencandlescom-candleprocom-This-company-fraudulently-overcharged-my-Credit-ca-1136972. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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