• Report: #998591

Complaint Review: NCIC

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  • Submitted: Thu, January 17, 2013
  • Updated: Thu, January 17, 2013

  • Reported By: scottswife — Jacksonville Florida United States of America
NCIC
Long View, Texas United States of America

NCIC We were in Mt. Ranier and only had a payphone to call home (no cell signal). No amount was posted, but we assumed $5 or $6 charge. Our account was held for $30 and the final bill was $25...for a 3 min Long View, Texas

*REBUTTAL Owner of company: I never heard back from you on this complaint.

*REBUTTAL Owner of company: What happened when you called our customer service???

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My husband and I were visiting Mt. Ranier, WA.  We needed to phone our children, but didn't have a cell signal in the mountain.  There were no rates publised on the payphone, so we assumed a $5 or $6 call.  Our call was less than 3 minutes.  NCIC held $30 on our card and the final charge was $25.  REALLY - 3 MINUTES????  What a RIPOFF.........  I can't believe these people continue to get away with these things.  Reports go back to 07.......... Why is this okay?

This report was posted on Ripoff Report on 01/17/2013 01:19 PM and is a permanent record located here: http://www.ripoffreport.com/r/NCIC/Long-View-Texas-/NCIC-We-were-in-Mt-Ranier-and-only-had-a-payphone-to-call-home-no-cell-signal-No-amo-998591. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 0Consumer 2Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

I never heard back from you on this complaint.

AUTHOR: NCIC - ()

I assume our customer service department resolved your issue?

 

NCIC

 

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#2 REBUTTAL Owner of company

What happened when you called our customer service???

AUTHOR: Bill - ()

Assuming you called our customer service department, I assume they resolved this to your satisfaction?  If not, please email me, the president of NCIC, at bpope@ncic.com

Thanks

Bill Pope
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