- Report: #1127312
Report - Rebuttal - Arbitrate
Complaint Review: neautograph
neautograph514 W. 15th St New York, New York USA
neautograph AllAutograph This company is fraudulent and sells FAKE autographs. Caveat Emptor!! New York New York
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Whne buying autographs online, buyer beware! There ARE reputable dealers out there, but THIS is not one of them. Fortunately, I discovered their scams before my orders were filled, and promptly cancelled them before my credit card was charged.
There ARE red flags to look for and all of them are present on their website. They offer a poster, signed by Ronald Reagan. Reagan had a distinctive and consistent signature. The signature on their website is not even close. Then I noticed that some of the "older" signed items, such as Abbott & Costello, Marilyn Monroe, etc had signatures in Sharpie (or marker). Here's a tip-off. Costello died in 1959. Monroe died in 1962. The Sharpie, which was the 1st marker pen, didn't come along until 1964. (You HAVE to know your stuff, people! Otherwise, you'll be a victim. And not an innocent one.. Just an ignorant one.)
On their Authentication page, on their website, all you see are photos of celebrities signing autographs. Any reputable dealer will list their authentication service provider, or dealer memberships. Sure, they offer a COA, but they really aren't worth the paper they're printed on. I can sign a poster and give you a COA. Big Deal!! They should give you DETAILS on how they authenticate their items... Not just show you a picture of a celebrity signing an autograph.
Lastly, their guarantee... Their website states, "Your Poster comes with a Lifetime Money Back Guaranteed Certificate of Authenticity. Plain and simple we thoroughly inspect any item we sell, to guarantee it validity. If we did not get it our self we go through painstaking inspection to make sure your poster is authentic. Customer satisfaction is our first priority!"
First, make sure they can spell. They'll do painstaking inspection on their items, but not their spelling. Notice, again, they don't say HOW they validate their merchandise. You're supposed to TRUST them. Notice they state they have a "Lifetime Money Back Guarantee COA" However, on their FAQ page, they have this.
"If I am unsatisfied with my order what is your refund policy?
Just send us an email, we will take care of it. We truly want all our customers to be completely happy and will make sure of it. But all sales are final though." Sure.. They'll give you a Lifetime Money Back Guarantee, but ALL SALES ARE FINAL. Does that make sense?
Word of caution... Stay away from this company, this website, and these kinds of people. They are crooks, thieves, liars, deceivers and will steal your money through fraud!
This report was posted on Ripoff Report on 02/28/2014 11:22 AM and is a permanent record located here: http://www.ripoffreport.com/r/neautograph/New-York-New-York-10040/neautograph-AllAutograph-This-company-is-fraudulent-and-sells-FAKE-autographs-Caveat-Emp-1127312. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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