- Report: #1125906
Report - Rebuttal - Arbitrate
Complaint Review: neighborhood walmart
neighborhood walmart1926 s lindsay rd mesa , Arizona USA
neighborhood walmart ripped me off fpr $100.00 mesa Arizona
*General Comment: Why?
*Consumer Suggestion: In the future it would be wise NOT to take advice from a WalMart minimum wage associate..
*Consumer Comment: Bad Press?
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I was shopping at the Neighborhood Wallmart in Mesa Arizona and I asked the store personel for advice on a product and purchased it by following their advice. I then retrurned the product within 30 minutes because it would not do as the store employee advised and I was refused a refund of my money which was $106.00. I informed the store manager that their employyees should be educated on the products that they advise on and sell, the store manager said that they would have a word with their employees on that subject but they still would not refund my money. I asked the manager if there was anyone higher to talk to or call and she said she was it, the general manager. Then I asked if it was worth it... a $100.00 refund or thousands of dollars of bad press... the manager turned her back on me and walked away. Way to go Walmart! Great customer service! I own several businessess and I put the customer first, I give 100% refunds on anything we sell and some items are quite expensive. Customer service is what we in business are here for. You take a loss sometimes. Thats the responsibility you take on. Neighborhood Wallmart in Mesa Arizona does not.
This report was posted on Ripoff Report on 02/23/2014 02:30 PM and is a permanent record located here: http://www.ripoffreport.com/r/neighborhood-walmart/mesa-Arizona-85204/neighborhood-walmart-ripped-me-off-fpr-10000-mesa-Arizona-1125906. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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