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Report: #1213662

Complaint Review: Nerium International LLC - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Unhappy Nerium User — Fairfax Virginia USA
  • Author Not Confirmed What's this?
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  • Nerium International LLC Nationwide USA

Nerium International LLC Nerium International, LLC4004 Belt Line Road, Suite 112Addison, TX 75001Will Call : Nerium International, LLC4006 Belt Line Road, Suite 100Addison, TX 75001Hours: 9am to 5pm CSTUSA Support: 855-463-7486Canadian Support: 888-304-6046Mexico Supp I was told that I had a 100% money-back guarantee if the product didn't work for me.  Bedford TX

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Nerium International LLC Nerium International, LLC4004 Belt Line Road, Suite 112Addison, TX 75001Will Call : Nerium International, LLC4006 Belt Line Road, Suite 100Addison, TX 75001Hours: 9am to 5pm CSTUSA Support: 855-463-7486Canadian Support: 888-304-6046Mexico Supp I was told that I had a 100% money-back guarantee if the product didn't work for me. Then they asked me to sign up as a brand partner. I tried the product and had an allergic reaction. I called to return the product and was told that I would have to pay a 10% restocking fee and that because I was a Brand Partner that I would not be reimbursed for the product that I opened and tried. This was contrary to what I was told. Help desk said too bad, we weren't on the call with you so we can't go by what you're telling us. Complete and total scam! Bedford TX

A few weeks ago a friend of mine told me that she was using Nerium International products on her skin with great results.  She scheduled a call with her "upline" to talk with me about this great opportunity to try the product and if it didn't work that I would get 100% of my money back.

The product didn't work for me because I had an allergic reaction to it.  Now they are telling me that I won't get my money back - $160 - for the trying the product because I'm a "brand partner" which is contrary to what I was told when the call occurred.

Buyer beware! 

 

This report was posted on Ripoff Report on 03/05/2015 05:33 PM and is a permanent record located here: https://www.ripoffreport.com/reports/nerium-international-llc/nationwide/nerium-international-llc-nerium-international-llc4004-belt-line-road-suite-112addison-1213662. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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