ED Magedson – Founder
Net Gear350 E. Plumeria Drive San Jose, California USA
Net Gear Held up over the phone San Jose California
I recently purchased a wireless router from Netgear. It cost 44 dollars and promised easy hookup. After spending 4 hours trying to get it to work, I called the company. They gave me the number of their support service. I was told it was an easy fix, but would cost 69 dollars. I was furious, and told the tech that I didn't feel I should have to pay to get service. I tried again to figure out the problem before calling the support line again. I was then told it was 169 dollars, my computer had been hacked, and this person could fix everything. I finally relented, only to find out, what I needed was to buy the plug in for my computer as it wasn't wireless ready. I canceled my credit card payment, returned the net gear router, and purchased a linksys product. It was more expensive, but easy to install and it actually works without having to be ripped off by a tech support line. I will never purchase a net gear product again. Dale, Rice, MN
This report was posted on Ripoff Report on 11/11/2013 04:31 PM and is a permanent record located here: http://www.ripoffreport.com/r/Net-Gear/San-Jose-California-95134/Net-Gear-Held-up-over-the-phone-San-Jose-California-1098572. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
Advertisers above have met our
strict standards for business conduct.