- Report: #822751
Report - Rebuttal - Arbitrate
Complaint Review: net10
net10St. Augustine, Florida United States of America
net10 Net10 Steals Minutes from You St. Augustine, Florida
*Consumer Comment: Net10 Steals Minutes
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So I got me a new phone and just before I called I received an email indicating my 200 Easy Minutes were added to my account. After calling they walked me through the set up and acknowledge I had 200 Easy Minutes added. He told me it could take a couple of minutes to a couple of days for the phone to activate, which I knew it will take only couple of minutes, as I said, I have done this before. After a couple of minutes my phone activates with 200 minutes. Bastards! They are doing it again. I called back and behold, I get the same rep.
I explain him the problem and he tells me he needs to call another section to verify my total minutes. I also heard that before. He comes back after a couple of minutes saying that he was told I had 539 minutes plus the 200 Easy Minutes. I asked for a supervisor and after 30 minutes waiting he could not find any supervisors. I stopped my easy minutes and my wife and kids too. When we run out of minutes, I will switch to (((competitor's name redacted))) family plan 4 phones unlimited calling, texting and web for $100 a month. I will tell my story to the Better Business Bureau and any website such as this one. I will spread the word and you must do the same. This is war and I it has just began
sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company, ..plus, if you post a competitors name more than likely they will show up on search engines as a Rip-off! - - your comments on this policy are welcome. CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report. In this case we removed an alleged competitors name
This report was posted on Ripoff Report on 01/14/2012 11:21 AM and is a permanent record located here: http://www.ripoffreport.com/r/net10/St-Augustine-Florida-/net10-Net10-Steals-Minutes-from-You-St-Augustine-Florida-822751. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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