- Report: #220121
Report - Rebuttal - Arbitrate
Complaint Review: Net10
Net108390 N.W. 25Street Miami FL, New York U.S.A.
Net10, Tracfone Customer Service Is In Smelly India Corrupt, No-english, Outsourcing, Lied, ****y Phone & Service Miami Florida New York
*UPDATE Employee: Jesse Crowe and Tracfone and VMBC Argentina
*UPDATE Employee: "Jose" stop lying!!!!!!
*UPDATE Employee: The real thing. Tracfone - Argentina
*UPDATE Employee: An insight from the inside - to jose
*UPDATE EX-employee responds: Tracfone call center Argentina
*Consumer Comment: This Here Is One Ashamed, Ugly American
*UPDATE Employee: why so much hate
*Consumer Comment: Researching how Tracfone SUCKS is what needs to be done
*UPDATE Employee: Not India-- Argentina
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1.The phone are cheap and you really paying for the cost of the phone not the service which is included of the full cost " depent on which model "
my one was $99.00
Service plus card $30
Crappy Phone $70
Now my issus with the service is that they said is 0.10cent a minutes well this is what it does
you make a call and it lasted 20sec so that 40second before it round off to the first minute that my problem they round at 00.59 second not 00.60 secord before thn it will get that 01.00 minutes mark and they do that on my phone so they are cheating me out of " 1 second = 1 cent "
and also for special feature like website and ringtones is another jokes the web feature doent work and you stillget charge and the ringtone you will get charge 19.50min or equal to 0.99cent
Is with the phone they are like so backward is like when phone came out and they were so " basic "
compare this phone to other phone they are cheapy made with basic feature and they sin card for these phone " beware are NOT compatible with other phone "
and also if you switch there sim card to a tracfone it will not work
now for there customer service " well dont be suprise if you speak to someone who cant speak any "e-n-g-l-i-s-h" because your call is being outsource to smelly india
and i spoke to few " smelly indian " and they were helpful to a certain point and the rest well let just say
" what every came out india should stay in india and also included some ebonic book and tape so they can pass themself off as fake american "
annoymost, New York
This report was posted on Ripoff Report on 11/11/2006 11:21 AM and is a permanent record located here: http://www.ripoffreport.com/r/Net10/Miami-FL-New-York-33122/Net10-Tracfone-Customer-Service-Is-In-Smelly-India-Corrupt-No-english-Outsourcing-Lied-220121. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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