Neteller Paysafe Financial Services Limited stole my money and defrauded london Nationwide

My Neteller account was hacked and I received 3 emails from Neteller for 3 transaction to paypal accounts total 1750 Euro,I contacted customer support to informing them it's unauthorized transactions and I didn't sent this transactions to anyone. After a lot of emails they suspended my card and refused to refund the money, and their excuse was I have to get police report in my country then I contact them, I told them it's your website and you are responsible on secure the accounts but they not reply to me anymore.