- Report: #1025699
Report - Rebuttal - Arbitrate
Complaint Review: netnutri.com
netnutri.com560 55th Street West New York, New Jersey United States of America
netnutri.com Terrible customer service, untimely emails, sporadic updates, order consistently on back order when website says ''in-stock for immediate shipping'' West New York, New Jersey
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Then, I get an email that said it was on back order and will ship out in a week. Okay ,no problem. I checked in another week, still nothing. Again, I receive an email saying it was on back order,but will be shipped within 1 week. We're now on the 2nd week of February.
The final straw came,when I replied to one of the emails inquiring about my order. I waited and waited for a week. Now it's the 3rd week of February!
Finally, I took it up with Paypal (because I used my Paypal debit for the order). I made a complaint and was given a charge back. I tried to order the the cream again on March 6th ,since it stated on their site that it was available immediately. I decided to take a chance. I called the company to see the status of the order. [continued below]....
This report was posted on Ripoff Report on 03/08/2013 02:09 PM and is a permanent record located here: http://www.ripoffreport.com/r/netnutricom/West-New-York-New-Jersey-07093/netnutricom-Terrible-customer-service-untimely-emails-sporadic-updates-order-consiste-1025699. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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