- Report: #1017798
Report - Rebuttal - Arbitrate
Complaint Review: netspend elite
netspend eliteHouston, Texas United States of America
netspend elite ripoff, scam, thieves Houston, Texas
*REBUTTAL Owner of company: wow
*UPDATE Employee: NetSpend
My purchase was canceled immediately due to wrong address, in fact, the money was not taken by merchant but netspend decided to hold it anyway. I had to call net spend several times with the hopes of receiving my money back.
The supervisor called the company on 3 way and was told by 2 different people that the transaction had been canceled. To no avail, that wasn't good enough to get my money back. Net spend ask the merchant to fax them a form that does not exist or I would have to wait 30 plus days (yes 30) to have my funds automatically released.
At this current time, I'm still waiting on my $320.00!
This report was posted on Ripoff Report on 02/21/2013 02:41 AM and is a permanent record located here: http://www.ripoffreport.com/r/netspend-elite/Houston-Texas-77042/netspend-elite-ripoff-scam-thieves-Houston-Texas-1017798. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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