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Report: #1156109

Complaint Review: Netspend - Internet

  • Submitted:
  • Updated:
  • Reported By: Anna — Tidioute Pennsylvania
  • Author Not Confirmed What's this?
  • Why?
  • Netspend Internet USA

Netspend Would not activate my account even with proper documents Internet

*Consumer Comment: Could you be any more gullible

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I signed up with Netspend back in June 2009 and everything went went. That is when I started getting disability payments. I canceled with Netspend when I was able to get a bank account in my name again. I moved from NY to PA and decided to go back to Netspend. This time however I faxed and took pictures of the documents they required 4 TIMES. They told me my PA state ID was blurry ALL 4 TIMES, even when my mother and I faxed my state ID to them. They could read all my other documents except that right? They claimed my current address must match my ID. I had just moved and still live in PA. For shits and giggles my mother took me to Northwestern back with the SAME informtation they (Netspend) required. Northwestern said the address on my ID DID NOT have to be my current one as long as they had a current utility bill with my new address on it (in which Netspend did). I showed them all the documents, and Northwestern said it was utterly rediculous on what they put me through. And this is coming from an ACTUAL BANK MANAGER!

Now because I changed my disability benefits to Netspend, I'm screwed until I can figure out a way to have them mail me a check or send me a debit card through Disability.

Thanks for nothing.

 

This report was posted on Ripoff Report on 06/19/2014 04:40 PM and is a permanent record located here: https://www.ripoffreport.com/reports/netspend/internet/netspend-would-not-activate-my-account-even-with-proper-documents-internet-1156109. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Could you be any more gullible

AUTHOR: Robert - ()

POSTED: Thursday, June 19, 2014

 Northwestern said the address on my ID DID NOT have to be my current one as long as they had a current utility bill with my new address on it (in which Netspend did). I showed them all the documents, and Northwestern said it was utterly rediculous on what they put me through.  And this is coming from an ACTUAL BANK MANAGER!

- Umm..let's think about this.

Can you please explain how an "actual bank manager" at Northwestern Bank would know about the ID verification requirements of Netspend?  Did I miss something and perhaps they are actually owned by the same company?

Then while you are at it, what would keep the "actual bank manager" from basically telling you what you want to hear about how the OTHER company is treating you wrong.  After all, if he "bad mouths" the other company perhaps you will give up and just put your money in his bank since he is so knowleable and caring...right?

 

Then of course one has to wonder why you changed your Disability to Netspend BEFORE you got the account activated.

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