- Report: #1017358
Complaint Review: netspend
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| netspend
Internet United States of America |
|
netspend meta bank, netspend, prepaid debit card/ alternative banking Internet
*UPDATE Employee: NetSpend
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Fix it the right way.
Corporate Advocacy Program™
This report was posted on Ripoff Report on 02/20/2013 11:37 AM and is a permanent record located here: http://www.ripoffreport.com/r/netspend/internet/netspend-meta-bank-netspend-prepaid-debit-card-alternative-banking-Internet-1017358. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 UPDATE Employee
NetSpend
AUTHOR: NetSpend Corporation - (United States of America)
SUBMITTED: Wednesday, February 20, 2013
We certainly hate to hear feedback like this, but we do understand your concerns.
We can assure you that deposits are posted as soon as we receive them. The only time a deposit may not be available right away is if we need to verify some information. This verification is only meant to protect your account and your money.
Also, the only time a balance inquiry fee will be charged is if you are contacting us to check your balance or to see if a deposit posted. We offer free services. such as text message alerts, to avoid this fee.
We strive to achieve a high level of customer service and continually look into ways of improving our products and service. We hope that the problems you experienced will not bear any reflection on our company or the services we provide.
Thank you,
NetSpend
