• Report: #832043

Complaint Review: netspend/metabank

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  • Submitted: Tue, January 31, 2012
  • Updated: Sat, May 12, 2012

  • Reported By: cherie — benbrook Texas United States of America
netspend/metabank
po box1868 austin, Texas United States of America

netspend/metabank netspend anywhere mastercard metabank mastercard international incorporated "NetSpend" is on your side should read "NotSpend" behind you austin, Texas

*Consumer Comment: Gas purchase

*Consumer Suggestion: Hold

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Family member put $100 on my netspend mastercard . I purchased $20 worth of gas and now I'm declined for $5 purchase! No fear of lost or stolen cash - its not lost netspend - metabank member FDIC has it and I reckon that would be their idea of an online budgeting tool to take charge of spending habits and pay bills on time. 

This report was posted on Ripoff Report on 01/31/2012 06:17 PM and is a permanent record located here: http://www.ripoffreport.com/r/netspendmetabank/austin-Texas-78767/netspendmetabank-netspend-anywhere-mastercard-metabank-mastercard-international-incorpora-832043. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Gas purchase

AUTHOR: chickpainter - (United States of America)

Netspend has a stupid policy about gas purchases if uses at the pump.

My friend found out the hard way but she was refunded all but what
she actually spent on the gas. They should do the same for you. I always
go inside to buy gas and I haven't had a problem.
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#2 Consumer Suggestion

Hold

AUTHOR: kkym - (United States of America)

If you paid for gas at the pump there will be a hold placed on the card. The cardholder is informed that their balance should be at least $75-$100 when paying at the pump for gas. 
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