- Report: #1077977
Report - Rebuttal - Arbitrate
Complaint Review: netTalk
netTalk Nettalk Refuse to provide service. In my case a product replacement as promised. Communication is terrible! MIAMI Florida
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NetTalk is a device that allows one to plug it into their computer or directly into their router so a telephone can be used to call anywhere in USA or Canada toll free. One pays a yearly low fee.
I first got involved a year ago by making a purchase of the netTalk unit from Walmart and I had a problem with the unit within the warranty period and it was replaced in Feb.2013 by the Miami office. About two wks. ago the product failed to operate. I tried making a tel. call with my cell phone and no one answered on the other end. I then many wrote e-mails asking for support and all I received voice mails that were not audible. I do beleive these voice mails were from an outsorcing company in the far east, making me think that NetTalk has closed up their operation due to massive problems.
Presently I have no operating telephone system in my home for use in business or normal communication.
I am very frustrated with this ordeal.
This report was posted on Ripoff Report on 08/21/2013 09:21 PM and is a permanent record located here: http://www.ripoffreport.com/r/netTalk/MIAMI-Florida-33178/netTalk-Nettalk-Refuse-to-provide-service-In-my-case-a-product-replacement-as-promised-1077977. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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