- Report: #1101627
Report - Rebuttal - Arbitrate
Complaint Review: Network Solutions
Network Solutions13861 Sunrise Valley Dr Suite 300 Herndon, Virginia USA
Network Solutions Fraudulent Automatic Billing for 2+ Years Herndon Virginia
*Author of original report: Respond to Coast
*Consumer Comment: Repeat Question
*Author of original report: AutoRenew Deduction Complaint
*Consumer Comment: Question
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I purchased five domains from Network Solutions; and only TWO hosting packages. Those two hosting packages were transferred to Wix in 01/2011, and 01/2013. I received a notification from Network Solutions last week that my order was unable to be processed. WHAT order? As it turns out, this company had been deducting $67.15 monthly for years. I do not have websites nor email services with Network Solutions, and I have been paying Wix to host my other two sites, one of them for more than two years.
I demanded a refund of these erroneous charges, and after three days of calls and promises, the company responded with one month of reversed charges, $67.15 "as a good-will measure." I did not order hosting from Network Solutions, they have not provided hosting, and I should be refunded in full. This is theft.
This report was posted on Ripoff Report on 11/23/2013 01:38 AM and is a permanent record located here: http://www.ripoffreport.com/r/Network-Solutions/Herndon-Virginia-20171/Network-Solutions-Fraudulent-Automatic-Billing-for-2-Years-Herndon-Virginia-1101627. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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