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Consumers love to do business with someone that can admit mistakes and state how they made improvements.
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netzero Signed up for 30 day free trial two years ago, canceled before end of 30 days. Periodically netzero still bills me for monthly service. Internet
Are you an owner, employee or ex-employee with either negative or positive information about the company or individual, or can you provide "insider information" on this company?
Are you also a victim of the same company or individual? Want Justice? File a Rip-off Report, help other consumers to be educated and don't let them get away with it!
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Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.
For those of you having problems cancelling your netzero account try calling ILB at 1-800-433-4518. This is the company that has been billing my phone carrier on behalf of Netzero. I called them today to imform them that I don't have a netzero account and that they need to stop debiting my phone bill on behalf of netzero. After two years of being billed periodically for netzero I've had it! I've filed a complaint with the Federal Trade Commission and also inquired with a lawyer that inciates class action law suits. I strongly erdge others to complain to all agencies they can think of, this unlawful abuse of billing debit/credit cards and phone bills needs to be stopped. As for me I don't care how badly I may want something, I will never authorize another company to charge my debit or phone bill again. Its just not worth having to cancel your cards or change your phone number to get rid of these parasites! If anyone knows of a class action lawsuit already in progess, please post it and let us know so we can join. There is power in numbers.
Are you an owner, employee or ex-employee with either negative or positive information about the company or individual, or can you provide "insider information" on this company?
Are you also a victim of the same company or individual? Want Justice? File a Rip-off Report, help other consumers to be educated and don't let them get away with it!
Got Reports filed against you? Resolve the issues and rebuild trust through our Corporate Advocacy Program.
Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.
AUTHOR: fedupw/netzero - (United States of America)
SUBMITTED: Wednesday, April 04, 2012
POSTED: Wednesday, April 04, 2012
Since I wrote my original report I have checked with the BBB and found that inspite of 615 resolved complaints filed in the past three years Netzero is still an accredited business with them. Four hundred and three complaints are billing related. I for one am going to voice my complaint with the BBB and hope that others do to. Maybe if they suddenly recieve 1000's of complaints they will realize that Netzero doesn't deserve to be considered and accredited business. Also I've found its a good idea to contact the attorney general regarding unfair business practices.
Are you an owner, employee or ex-employee with either negative or positive information about the company or individual, or can you provide "insider information" on this company?
Are you an owner, employee or ex-employee with either negative or positive information about the company or individual, or can you provide "insider information" on this company?
Are you also a victim of the same company or individual? Want Justice? File a Rip-off Report, help other consumers to be educated and don't let them get away with it!
Got Reports filed against you? Resolve the issues and rebuild trust through our Corporate Advocacy Program.
Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.