• Report: #1048014

Complaint Review: New Generation Mechanical

  • Submitted: Thu, May 02, 2013
  • Updated: Wed, May 14, 2014

  • Reported By: Anonymous — Dallas Texas
New Generation Mechanical
1133 Empire Central Dr Dallas, Texas USA

New Generation Mechanical BAIT & SWITCH - CHARGED WAY OVER ESTIMATE!!!! Dallas Texas

*UPDATE Employee: Slander

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

New Generation Mechanical is committing fraud everyday, I'm sure.  They commited fraud in dealing with me. 

I was given a verbal estimate of "$5 or $6 thousand dollars, but it for sure won't go over that", then got a bill two months down the line for $9,000.  I would have shopped the job around if they would have given me an honest $9,000 estimate.

I called them when I finally received my bill and when the manager called back, he said, 'Well, that wasn't exact.'  Wasn't exact?  That's kinda why you give an estimate before doing work.  Not a phone call at all while doing the work to say 'Oh, by the way, we're going WAY over the estimated amount'.

Beware, beware, beware.  Move on to different plumbers.

 


This report was posted on Ripoff Report on 05/02/2013 01:32 PM and is a permanent record located here: http://www.ripoffreport.com/r/New-Generation-Mechanical/Dallas-Texas-75247/New-Generation-Mechanical-BAIT-SWITCH-CHARGED-WAY-OVER-ESTIMATE-Dallas-Texas-1048014. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on New Generation Mechanical

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Slander

AUTHOR: NewGen - ()

In regards to this specific complaint, this complaint is completely innaccurate, mis-leading and slander of New Generation Mechanical's business practices.  New Generation does not use any "Bait and Switch" techniques or over charge any customers.

Any business will have complaints against them at some point.  Listening and learing from complaints is how companies improve procedures and grow with customers.  This particular complaint is simply fabricated lies with nothing supporting them.  The quotes and statements used by this "anonymous" person are completely fabricated.

The true facts are: Work was requested, performed thoughout several days and signed off.  A suit was filed by New Generation against the company "anonymous" represents due to non-payment.  On October 14, 2013; a Dallas County Judge agreed with the suit and ruled in favor for New Generation.  "Anonymous" was ordered to pay New Generation Mechanical for the enitre amount owed of the invoice, plus attorney and court fees.

 

Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
X