Complaint Review: New Kingstown Auto - Mechanicsburg Pennsylvania
- New Kingstown Auto 1168 West Trindle Road Mechanicsburg, Pennsylvania USA
- Phone: 717-766-1000
- Web:
- Category: Auto Dealer Repairs
New Kingstown Auto Harry Laughman Sales Complaint Mechanicsburg Pennsylvania
*Author of original report: Salvage Car w/ Salvage Title
*Author of original report: Complaint with PA Attorney General
*Consumer Comment: Ease Your Mind
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I agreed to lease a vehicle from Mr. Harry Laughman of New Kingstown Auto on 4/28/2016.
First of all he told me that "he" had just had all new exhaust, 2 new rear shocks, new rear wheel cylingers and 2 new motor mounts (front top and rear bottom).
Within the first couple of weeks I took it back to him twice complaining of a horrible loud vibrating noise and a rough idle when in gear. Both times "his" employees rode in the vehicle and "looked" it over and said that there was nothing wrong.
On 6/14/2016 I took it to my mechanic. They were appauled. NONE of the items Mr. Laughman had said he had done to the vehicle were actually done and I had to pay them $348.94 to actually replace the bottom motor mount which corrected the loud vibrating noise.
On 8/29/2016 I took my car back to another garage because of front end/road noise. (Because my regular mechanic didn't have the equipment to align and this is what I "thought" the problem was). The mechanic advised me that the two front tires had cords showing, the back tires were dry rotted and the front tie rods and bushings needed replaced. And the front and rear alignments were way out. They also advised that the car should NOT have legally passed inspection in this condition.
On 9/1/2016 I had to buy 4 new tires. $237.20
AND THE REAL KICKER - I AM STILL WAITING FOR THE REGISTRATION! At first he blamed it on PennDot. Then he blamed it on his daughter who works in his office. Then he said it was on his desk and he would mail it to me. So I finally had it researched and PennDot shows NO record of it ever being entered into their system!
Here it is 10/11/2016 and I am STILL getting lie, after lie, after lie and no registration. How many times can he legally keep taping temp. paperwork to my back window?
DO NOT BUY OR LEASE A CAR FROM NEW KINGSTOWN AUTO!
This report was posted on Ripoff Report on 10/11/2016 07:57 PM and is a permanent record located here: https://www.ripoffreport.com/reports/new-kingstown-auto/mechanicsburg-pennsylvania-17055/new-kingstown-auto-harry-laughman-sales-complaint-mechanicsburg-pennsylvania-1332722. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#3 Author of original report
Salvage Car w/ Salvage Title
AUTHOR: - ()
SUBMITTED: Tuesday, December 20, 2016
Mr. Laughman posted this car on Craigslist in April of this year as being in "Excellent Condition" with a "Clear Title". Turns out it is a Salvage Car with a Salvage Title!
Still no registration.
I have been advised by PennDot and the PA State Police that the vehicle is now illegal to drive!
I reached out to Mr. Laughman and requested that he give my money back and I return the car. He will not.
#2 Author of original report
Complaint with PA Attorney General
AUTHOR: - ()
SUBMITTED: Monday, October 24, 2016
Thanks much for your input. I have just filed a complaint with The PA Attorney General. I too am STILL getting the runaround from Harry Laughman. EVERY word that leaves this man's lips is a bold face lie and he needs to be held accountable for his poor business practices!
#1 Consumer Comment
Ease Your Mind
AUTHOR: Tawny - (USA)
SUBMITTED: Monday, October 17, 2016
Hey, i went through the exact same thing! actually still going through it. But i threatened to sue them if they did not get my paper work into penndot. and they gave me the run around like crazy!! i was sooo angry. i conntacted penndots attorney general. They have filed a lawsuit against Harry and Dana. I am not the first person to deal with them and obviously not the last. i really hope that you conntacted penndot yourself!! beacuse what you are going through will help Penndots case of having their "business" shut down. and hopefully some type of compensation.
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