Complaint Review: New Penn Financial - Melville New York
- New Penn Financial 510 Broad Hollow Road, Suite 302 Melville, New York USA
- Phone: 855-554-5631
- Web: http://www.newpennfinancial.com/loc...
- Category: Mortgage Companies
New Penn Financial Steve Hernandez, John Viteritti Refinanced; Refund Escrow Amt. $4010; NO REFUND RECEIVED Melville New York
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We were refinancing with New Penn, Steven Hernandez, Senior Mortgage Advisor. In order to process the transaction, Mr. Hernandez required that we pay our escrows up front because our current mortgage holder would not release the funds until the refinance went through. We were going to receive the escrow ($4010) approximately 1 month after closing. When I recieved a check for $256 I called Mr. Hernandez. He said that the money was in our account and that there was a mistake. He also stated that if need be his company would just cut us the check. After about a week of him "checking into this", he called and I was told by Mr. Hernandez, and I quote " I never misled you in any way it is not my fault that your lender paid a tax and pmi". His regional officer Mr. John Viteritti was than the person we were to talk with and he told us there was no money and to direct our legal advisors to him. We are currently obtaining legal services.
This report was posted on Ripoff Report on 10/02/2015 04:36 PM and is a permanent record located here: https://www.ripoffreport.com/reports/new-penn-financial/melville-new-york-11747/new-penn-financial-steve-hernandez-john-viteritti-refinanced-refund-escrow-amt-4010-1258779. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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