- Report: #1126351
Report - Rebuttal - Arbitrate
Complaint Review: Newave Communications
Newave Communications1209 N. State St. Westville, Illinois USA
Newave Communications Lied and breached payment agreement Westville Illinois
*General Comment: YOU!!!!
*Consumer Comment: Too funny, you claim they breached their agreement with YOU...
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I have only been with new wave for a couple of months. Recently, due to a loss in the family, I have fallen behind in payments. Well, Friday the 21st of February, I called the office to make a payment agreement. They agreed not to disconnect my services as long as I made a payment by February 28th. So, today is February 25th and I woke up to them disconnecting my services. I tried to tell their service tech about the agreement and he said he had a work order for today. I call their office and they tell me that because I am 61 days late that they don't have to honor any agreements. So it's ok for them to re-neg on an agreement but yet Im still expected to be honest and make my payment or they are gonna send me to collections? Is that fair? I surely don't think so. Especially considering the situation. So if I am sent to collections I will not be paying because they breached their agreement with me and pretty much told me that they are liars in their own words.
This report was posted on Ripoff Report on 02/25/2014 09:05 AM and is a permanent record located here: http://www.ripoffreport.com/r/Newave-Communications/Westville-Illinois-61883/Newave-Communications-Lied-and-breached-payment-agreement-Westville-Illinois-1126351. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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