- Report: #863020
Report - Rebuttal - Arbitrate
Complaint Review: newegg
neweggInternet United States of America
newegg newegg.com bait & switch; false advertising; fraud Internet
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after researching on the web I (complaint boards, ripoff, etc.) I discovered that many other consumers had reported similar complaints with newegg about fraud, false advertising, and specifically where Newegg changes the wording on the item after you have purchased it and then blatantly lies -- denying the words were there when you ordered it.
I have been a loyal customer who purchased THOUSANDS of dollars worth of goods over 4-5 years. I am disgusted that Newegg would do such a dishonest thing as deleting words in the description to defraud consumers. Newegg must have been sold to another group or had a major change of management personnel who are dishonest. I will never buy another product from Newegg and will telll everyone about outright fraud. The customer support is useless; they merely argue and argue and insist the item was not included and the words are not there (yeah! because they deleted the words) newegg has gone downhill from a good co. to a total scam...
Resolution Sought: make Newegg perform its duty under the contract; i.e. mail me the docking station keyboard exactly as advertised...
I am going to challenge the amount charged to my credit card.
Date Problem Started: 4/2/2012
Date of Transaction: 3/30/2012
Amount in Dispute: $396.81
Invoice Number: 169725078
Complaint Type: Advertising Issues
Product or Service: computers, computer accessories, etc.
This report was posted on Ripoff Report on 04/03/2012 12:35 AM and is a permanent record located here: http://www.ripoffreport.com/r/newegg/internet/newegg-neweggcom-bait-switch-false-advertising-fraud-Internet-863020. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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