• Report: #1013408

Complaint Review: Newegg

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  • Submitted: Wed, February 13, 2013
  • Updated: Sun, February 17, 2013

  • Reported By: Bandit Paintball — Saginaw Michigan United States of America
Newegg
9997 Rose Hills Road, Whittier, California United States of America

Newegg Thanks for sending me Junk you saved from the scrap pile, Go green Earth! Whittier, California

*Author of original report: Now you care.

*UPDATE Employee: Newegg Support

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Really, send us a computer that the motherboard does not work, Refuse to take it back, then have the balls to charge us $169 a year for tech support - a year! (for how many years?) We are a small mom and pop - paintball shop whom has been hit hard by the economical downfall. Our office computer crashed - found a refurbished computer for $169 ( see the price vs tech support) Yup- to good to be true. Once again - screwed by a big buisness that we can't even fight.

This report was posted on Ripoff Report on 02/13/2013 07:04 AM and is a permanent record located here: http://www.ripoffreport.com/r/Newegg/Whittier-California-90601/Newegg-Thanks-for-sending-me-Junk-you-saved-from-the-scrap-pile-Go-green-Earth-Whittier-1013408. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 1Consumer 0Employee/Owner
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#1 Author of original report

Now you care.

AUTHOR: Bandit Paintball - (United States of America)

Your company has been contacted three to four times- and we were told , SORRY about your luck! I am not impressed that I have to make a internet complaint in order to get somebody's attention. Being in business ourselves - I would call that Bad business.  What kind of company are you running? Definently not one run on high morals and values  - that you stand behind your product. Yours my dear is run on cheap products that if your galiable enough to buy - we will take your money, fill our pockets and turn our back on you.
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#2 UPDATE Employee

Newegg Support

AUTHOR: Newegg Support - (USA)

Dear Bandit Paintball, 

We are truly sorry to hear about the defective unit. At this time we ask that you please email us directly at WeCare@Newegg.com. We will be more than happy to explore the different options available and assist you in obtaining a resolution to this unfortunate issue. We look forward to hearing from you and investigating this situation further. Have a great day. 

Best regards, 

Newegg Support 
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