- Report: #478130
Report - Rebuttal - Arbitrate
Complaint Review: NewPro
NewPro26 Cedar St Woburn, Massachusetts U.S.A.
NewPro Gutters/Windows rips off senior citizens, then lies about their 100% Guarantee Woburn Massachusetts
*UPDATE Employee: A response from Newpro
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A 77 year old, retired teacher on a very fixed income, made the mistake of answering a knock on her door from NewPro. After hearing their sale's pitch, she wanted to do some comparison shopping, as she had no idea how much rain gutters should cost. But with the reduction of $600 for immediate signing, soon they had the signed contract and within 1 1/2 hours, had installed a mere 54 feet of gutters and two downspouts. Cost at the retail level at Home Depot: $460 in materials. Amount charged by NewPro: $3600.00.
WARNING: Don't let NewPro near your premises.
While the installation crew should have been installing the gutters, they were rummaging through the garage and roll-away tool boxes kept inside. Once done, they left the driveway littered with sharp shards of sheet metal, screws and debris from their work. For $3600.00, you'd think they would at least clean up the job site. But the final straw: the gutters don't even work. They are slanted away from the downspouts and all the gutters leak! But NewPro has offered to fix these improperly installed gutters, but now the victim is smart enough to keep anyone from NewPro off her property.
Stay away from these scumbags!
This report was posted on Ripoff Report on 08/10/2009 12:21 PM and is a permanent record located here: http://www.ripoffreport.com/r/NewPro/Woburn-Massachusetts-01801/NewPro-GuttersWindows-rips-off-senior-citizens-then-lies-about-their-100-Guarantee-Wobu-478130. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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