Complaint Review: NewSub Magazine Services - Stanford Connecticut
- NewSub Magazine Services 4 High Ridge Park Stanford, Connecticut U.S.A.
- Phone: 877-2388477
- Web:
- Category: Book & Magazine Publishers
NewSub Magazine Services LLC Magazine Subcription False Cost Information - Nobody is responsible Stanford Connecticut
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On November 2006, I received an offer to use my "pretty soon" expiring miles with Continental to buy Magazine subscriptions. I was getting "free" (for a really small price) magazines for a year and the opportunity of renewing my subcription for a low price. I normally subscribes to Time or Newsweek (I'll take the best offer) and this company "NewSub Magazine" offered a good deal on Time ($25 for 56 issues). I also ordered "Entertainment Weekly" just to use my miles.
A year later, I received a Post card to renew my subscription and deadlines to do it. I called and cancelled "EW" and renewed Time. I was charged $39 for a new year of "EW" (after I cancelled). After several calls, I got half of the money back and after more calls, I received almost all my $39 back.
For Time Magazine, according to the Postcard, I was going to get 56 issues for $25 and to me and everybody that have seen the postcard is one year worth of magazines for $25, but not for NewSub Magazine Services. Six months later (April 2008 for a May renewal) I got a new psotcard announcing another $25 charge for 56 issues.
I called them and they expalined that my subscription was 56 issues for $50, with bi-yearly $25 payments. That was my agreement and the postcards were wrong and I was wrong. I called several times and "according the NewSub", Time confirmed this. I received half of the magazines I was promised and a really bad customer service. When I asked to talk to a superviser, they hanged, simulated they couldn't hear me and finally put somebody on the phone to tell me that I was wrong and they didn't have anything else to discuss with me.
Carvartx
Katy, Texas
U.S.A.
This report was posted on Ripoff Report on 05/01/2008 10:50 AM and is a permanent record located here: https://www.ripoffreport.com/reports/newsub-magazine-services/stanford-connecticut-06905/newsub-magazine-services-llc-magazine-subcription-false-cost-information-nobody-is-respo-329871. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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