- Report: #1044713
Report - Rebuttal - Arbitrate
Complaint Review: nextmark.com / ConsumerBase
nextmark.com / ConsumerBaseJefferson Street, Chicago Il Chicago, Illinois United States of America
nextmark.com / ConsumerBase Consumer Base / nextmark.com Email Marketing List Vendor SCAM REVIEW. No results. Bogus. Beware. Chicago, Illinois
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
I used nextmark.com which operates as ConsumerBase for my first email marketing campaign.
I phoned them and was put through to the VP of sales - a slick talking guy - who said YEAH we can definitely help you, and provided some fantastic sounding open and click through rates.
$500 was debited from my credit card within 5 minutes of getting off the phone.
So I sent my Word doc and a Notepad doc so they could get a feel for the basic outline of the ad (the template).
I hear back from them a week later saying that I need to have my copy formatted to html - that'l be another $150 - OK.
A few days later I check my back office to preview the ad copy - mistakes - so I reject it and provide the corrections.
The next copy is available in another few days. Few days! I'm trying to run a business here!
Again, the copy comes back with more mistakes - this time including spelling mistakes, grammatical errors and also they didn't follow my instructions to add a bullet point to a particular line. So I again reject it.
This happens a few more times and one month goes by - ad still hasn't run!
I send an email to the VP to tell him of the absolute unprofessional copy's that I had been sent - a school kid could've done better!
Then the VP email's me back saying that I've insulted the person in Client Services (formatting dept.) and says he that If I don't like it then he's going to take my money and then give me the email addresses so I can send them myself!
I'm not sending them out myself: I don't have the software and that's NOT what I am paying for. ConsumerBase is getting paid to send them out!
What a vulgar display of arrogance!
After nearly six weeks, my ad goes out. I'm supposed to be informed of when as I had wanted a particular day.
For a total of $650...
I did not get a single Opt in! Not a single one! $650 gone and nothing to show for it.
They are the most unprofessional company I have dealt with to date!
DO NOT DEAL WITH NEXTMARK.COM / CONSUMERBASE - BEWARE!
This report was posted on Ripoff Report on 04/19/2013 05:32 PM and is a permanent record located here: http://www.ripoffreport.com/r/nextmarkcom-ConsumerBase/Chicago-Illinois-/nextmarkcom-ConsumerBase-Consumer-Base-nextmarkcom-Email-Marketing-List-Vendor-SCAM-1044713. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.