- Report: #219138
Report - Rebuttal - Arbitrate
Complaint Review: Nine Treasures
Nine TreasuresPo Box 197 Santa Cruz, New Mexico U.S.A.
Nine Treasures ripped me off with unfair trade practice Santa Cruz New Mexico
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Diffusion treatment is not the ordinary trade accepted color enhancement through heat treatment but rather a shallow "skin deep" coloration going about a half millimeter into the stone.
This enhancement can be breached by chipping or partially lost by repolishing or recutting. Making this type of enhancement non-permanent.
The Federal Trade Commission mandates this treatment must be disclosed at the point of purchase by all sellers to all buyers at all levels of trade... and further requires the right of return of material subject to this treatment not disclosed at the time of sale.
Nine Treasures refuses to accept responsibility for selling the diffusion treated sapphire without disclosure. Their only defense being that they were unaware of the diffusion treatment themselves.
The due diligence of making sure they know what they are selling falls upon the seller. They fact that they sold the sapphire without properly researching, identifying and disclosing is their responsibility.
And that responsibility is not alleviated by claiming ignorance.
Nine Treasures is accountable for the sale of a diffused sapphire without disclosing the fact to me the consumer. They have the responsibility to disclose treatments to gemstones on the invoice or sales receipt and a refund should be granted.
This report was posted on Ripoff Report on 11/04/2006 07:18 PM and is a permanent record located here: http://www.ripoffreport.com/r/Nine-Treasures/Santa-Cruz-New-Mexico-87567/Nine-Treasures-ripped-me-off-with-unfair-trade-practice-Santa-Cruz-New-Mexico-219138. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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