• Report: #1126472

Complaint Review: nitroRCX.com

  • Submitted: Tue, February 25, 2014
  • Updated: Tue, February 25, 2014

  • Reported By: misternatural — Crescent Oklahoma
Internet USA

nitroRCX.com "Nitro RCX R/C Cars" sold me a LEMON! The Warranty: 30 days or 30 feet-whichever comes first! Internet

*General Comment: complete whois info might come in handy for who might find it useful

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A week or so before Christamas 2013 I ordered an R?C car for  my son as his "Santa gift". The  car arrived and I charged it up and left it under the tree. Christmas morning at around 7:00 he opened the car, at 7:05 the car was SHOT! We could smell the motor cooking and hadn't even used a single charge off the battery!

Well, I wasn't happy, but I knew from reading the reviews that they were highly rated so I wasn't  too worried...weeellll, I SHOULD HAVE BEEN!

I logged onto thier website the monday after Christmas. thier "help-line" was OFFLINE. I called both of the phone numbers  I had for them and got busy signals for both. This routine went on EVERYDAY FOR A WEEK...SOLID! Help-line OFFLINE...phone...BUSY! 3, sometimes 4 times a day...NOTHING!

The following week I was starting to wear down...still an OFFLINE help-line and busy phones. By the 3rd week...well, life goes on (by this time the "warranty" was out but I didn't know it...yet) and I just checked once in a while to see if they were "on-line"....then in the fifth or sixth week THERE THEY WERE...ON-LINE! so, I logged on and chatted with a guy who said that they had been busy after Christmas, and I said: "EVERY DAY?" So,he told me that he couldn't help me and that they wouldn't call me back and I needed to try calling them AGAIN. NO LUCK until today, 2/25/2014 I GOT THROUGH, and was informed by some snotty-nosed tech that my warranty was up, and TOO BAD FOR ME!


End of story so far.

Buy your R/C Cars locally or, at least, NOT from "Nitro RCX R/C Cars"

This report was posted on Ripoff Report on 02/25/2014 02:35 PM and is a permanent record located here: http://www.ripoffreport.com/r/nitroRCXcom/internet/nitroRCXcom-Nitro-RCX-RC-Cars-sold-me-a-LEMON-The-Warranty-30-days-or-30-feet-which-1126472. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 General Comment

complete whois info might come in handy for who might find it useful

AUTHOR: Razaxxi - ()

The Registry database contains ONLY .COM, .NET, .EDU domains and
Domain Name: nitrorcx.com
Registry Domain ID: 433635685_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.melbourneit.com
Registrar URL: http://www.melbourneit.com.au
Updated Date: 2014-05-02T20:00:42Z
Creation Date: 2006-05-02T23:05:57Z
Registrar Registration Expiration Date: 2015-05-02T23:05:57Z
Registrar: Melbourne IT Ltd
Registrar IANA ID: 13
Registrar Abuse Contact Email: abuse@melbourneit.com.au
Registrar Abuse Contact Phone: +61.386242300
Domain Status: clientTransferProhibited
Registry Registrant ID:
Registrant Name: Jun Ma
Registrant Organization: Jun Ma
Registrant Street: PO Box 61359
Registrant City: Sunnyvale
Registrant State/Province: CA
Registrant Postal Code: 94088
Registrant Country: US
Registrant Phone: +1.5105952002
Registrant Phone Ext:
Registrant Fax:
Registrant Fax Ext:
Registrant Email: contact@myprivateregistration.com
Registry Admin ID:
Admin Name: Admin PrivateRegContact
Admin Organization: Jun Ma
Admin Street: PO Box 61359 registered post accepted only
Admin City: Sunnyvale
Admin State/Province: CA
Admin Postal Code: 94088
Admin Country: US
Admin Phone: +1.5105952002
Admin Phone Ext:
Admin Fax:
Admin Fax Ext:
Admin Email: contact@myprivateregistration.com
Registry Tech ID:
Tech Name: TECH PrivateRegContact
Tech Organization: Yahoo! Inc
Tech Street: PO Box 61359 registered post accepted only
Tech City: Sunnyvale
Tech State/Province: CA
Tech Postal Code: 94088
Tech Country: US
Tech Phone: +1.5105952002
Tech Phone Ext:
Tech Fax:
Tech Fax Ext:
Tech Email: contact@myprivateregistration.com
Name Server: YNS1.YAHOO.COM
Name Server: YNS2.YAHOO.COM
DNSSEC: unsigned
URL of the ICANN WHOIS Data Problem Reporting System: http://wdrprs.internic.net
>>> Last update of WHOIS database: 2014-05-15T05:46:56Z

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