NME National Magazine Exchange Won't cancel my subscription or refund my money Clearwater Florida

Kg call them back and get another rep. If you get someone who isn't helping then hang up and call again. If they refuse then cancel your credit card.
YOU MUST SOUND CONVINCING.

THIS WORKS! Call customer retention and do the following. (call 800-325-3155 or 727-524-3600 or 727-535-0205).

The following data is from an employee in the customer retention dept.

'We do have rules. When someone threatens to call the Better Business Bureau and Attorney General and their lawyer and threatens to call their credit card company and reverse the charge we CAN NOT try and 'save' the account we have to go straight to canceling the account with a full refund. If someone does make a threat and we don't cancel the account we'll get in trouble.

'I'm an employee of the national magazine exchange, I work in the Customer Service department actually called Customer RETENTION, because our job is to get the customers not to cancel their account. We get commission based on 'cancel requests' saved. We are scripted and have certain offers we have to make. First we try and spread the payments out then give them 4 years for the price of 3....and so on.'

For people turned into a collection agency tell them you cancelled or that you want to cancel as above. NME uses collection agencies as a bluff but hasn't turned people over to the credit rating bureaus because they do not want the law after them. Try calling back and demanding a refund. That will work and they will leave you alone. If a collection agency calls tell them you cancelled and they will close your account. BE FIRM. In 20 years NME has never reported people to the credit rating bureaus

NME offers refunds. It's your money so demand that it be refunded.