• Report: #901274

Complaint Review: no more rack

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  • Submitted: Fri, June 22, 2012
  • Updated: Mon, July 02, 2012

  • Reported By: ashley — medford Massachusetts United States of America
no more rack
Internet, Massachusetts United States of America

no more rack never send product then claims the order got cancelled Internet, Massachusetts

*UPDATE Employee: Follow up Details

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i ordered a tablet from this website about 1 week ago. the funds were removed from my debit card and i got a confirmation number that it went through and i would be notified when it was shipped.. well over 1 week later i email the customer support and they say oh that order has been cancelled and you can re-order if you like!! i can re-order if i like???? ok well wheres my money that you debited from my account and if you know the website their deals are only good for 24 hours. after i emailed this "arnold" back about why was my order cancelled and where my money is suprise suprise he never emailed me back they will be recieving a call later on today if i dont get answers!

This report was posted on Ripoff Report on 06/22/2012 08:22 AM and is a permanent record located here: http://www.ripoffreport.com/r/no-more-rack/Internet-Massachusetts-/no-more-rack-never-send-product-then-claims-the-order-got-cancelled-Internet-Massachuset-901274. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Follow up Details

AUTHOR: Vincent111 - (Canada)

Hello Ashley,

Vincent here from Nomorerack and I wanted to thank you for bringing this to my attention and I do apologize for the concerns on your order.

I would like to look into this further and get this resolved for you but in order to do so, could I ask that you email me directly
(email below) with your name and details so I can properly review and get this taken care of.

Sincerely,
Vincent D.
Customer Experience
solutions@nomorerack.com
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