• Report: #1108067

Complaint Review: no more rack

  • Submitted: Wed, December 18, 2013
  • Updated: Wed, December 18, 2013

  • Reported By: Becca — HOUSTON Texas
no more rack
21 Dutch Mill Rd Ithaca, New York USA

no more rack nomorerack.com they sold me a tablet that does not work Ithaca New York

*UPDATE Employee: NoMoreRack.com - Customer Care

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I oredered a tablet online,it took 2 weeks to get to me. When tablet did arrive I plugged it in to charge it for first time and thats when every thing went wrong,white squiggly lines were across the whole screen,tablet was still showing it was charging even after being un plugged,and the back of the tablet got so hot you could not hold it.

We have tried calling nomorerack to get this taken care of no one answers the phone,we have emailed the company 2 seperate times with no response.

 


This report was posted on Ripoff Report on 12/18/2013 01:53 PM and is a permanent record located here: http://www.ripoffreport.com/r/no-more-rack/Ithaca-New-York-14850-9785/no-more-rack-nomorerackcom-they-sold-me-a-tablet-that-does-not-work-Ithaca-New-York-1108067. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 UPDATE Employee

NoMoreRack.com - Customer Care

AUTHOR: Nomorerack.com Customer Care - ()

Hi,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at : experience@nomorerack.com ? We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.

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