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Report: #1012892

Complaint Review: No More Rack - New York New York

  • Submitted:
  • Updated:
  • Reported By: Sandra — Olive Branch Mississippi U.S.A.
  • Author Confirmed What's this?
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  • No More Rack 381 Park Avenue South New York, New York United States of America

No More Rack nomorerack.com Defective Products Returned Money Not Refunded New York New York

*UPDATE Employee: NoMoreRack.com - Customer Care

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I purchased two MID Tablets from nomorerack.com.  Both items were defective.  I returned one per their instructions and now they refuse to refund my money.  The second one they refuse to allow me to return or refund my money.  The tablets were advertised as Google Android tablets but were cheap tablets made in China and the vendor for these cheap tablets is Global Phoenix.  I also purchased two sets of sheets they claimed were high thread count and they were cheap and had holes in them and the stitching was bad and unraveled or not even stitched.  These people lie and misrepresent the products they advertise.  Their customer service is a joke.  I have filed complaints with the BBB, the Consumer Protection Agency, The Federal Trade Commission, and the state Attorney General and asks that everyone else do the same so we can put an end to this company.  I have no product and no money refunded.  I am out $230.  We need to stop these thieves.

This report was posted on Ripoff Report on 02/12/2013 11:19 AM and is a permanent record located here: https://www.ripoffreport.com/reports/no-more-rack/new-york-new-york-10016/no-more-rack-nomorerackcom-defective-products-returned-money-not-refunded-new-york-new-yo-1012892. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

NoMoreRack.com - Customer Care

AUTHOR: Nomorerack.com Customer Care - (United States of America)

POSTED: Wednesday, February 13, 2013

Hi,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at : experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.

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