- Report: #988308
Report - Rebuttal - Arbitrate
Complaint Review: nobetterdeal.com
nobetterdeal.comInternet United States of America
nobetterdeal.com Genco marketplace Matryoshka Box of Lies Internet
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The next day, I received a very unsympathetic and unapologetic email offering no assistance. I replied that the box was stored away for Christmas and exceptions are made for situations such as mine. In return, I got an even more flippant and aggressive email. No apology and clearly putting the blame squarely in my lap.
Then I took to Facebook where I tried in vain to get assistance. I was met with the same rude and condescending service as in the emails. This time, they admitted fault but said they refuse to issue a refund since the order was from June.
I am so upset over this whole transaction. I was a good customer of theirs and to have them treat me so poorly is frankly unbelievable. I'm pretty sure that you can't run a scam on someone and claim company policy protects against legality. Any help is greatly appreciated.
This report was posted on Ripoff Report on 12/28/2012 03:34 PM and is a permanent record located here: http://www.ripoffreport.com/r/nobetterdealcom/internet/nobetterdealcom-Genco-marketplace-Matryoshka-Box-of-Lies-Internet-988308. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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