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  • Report: #1043437

Complaint Review: nomorerack

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  • Submitted: Mon, April 15, 2013
  • Updated: Tue, April 16, 2013

  • Reported By: chania — Fort Worth Texas
nomorerack
21 dutch mill rd Internet United States of America

nomorerack I order a MID 7" tablet and it would not turn off returned March 19, 2013 no refund yet, Internet

*Author of original report: Damaged "7 inch Tablet

*UPDATE Employee: NoMoreRack.com - Customer Care

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I order an 7 " andriod tablet for 72.00  back in March for a birthday gift for my 11 year old grand daughter.  Once I open it to see if it work it would not stop caliburating or turn off.  So I contact nomoreracks. They sent me return information to No More Rack 21 Dutch Mill Rd Ithaca, New York 14850. So as time as gone by with daily emails as April 19th approach I yet to hear from any one about a refund.  Same copy and pasted email about how customer service work around the clock to satifiy there customers.Please help with this matter.

This report was posted on Ripoff Report on 04/15/2013 12:57 PM and is a permanent record located here: http://www.ripoffreport.com/r/nomorerack/internet/nomorerack-I-order-a-MID-7-tablet-and-it-would-not-turn-off-returned-March-19-2013-no-r-1043437. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Author of original report

Damaged "7 inch Tablet

AUTHOR: chania - ()

Just an update after a month of emails daily I finally got a credit that I have to use with there website. Wish me GOOD LUCK I will never use this site again.
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#2 UPDATE Employee

NoMoreRack.com - Customer Care

AUTHOR: Nomorerack.com Customer Care - ()

Hi,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at : experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
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