- Report: #991659
Report - Rebuttal - Arbitrate
Complaint Review: nomorerack
nomorerackInternet United States of America
nomorerack order not received and no refund, Internet
*Author of original report: nomorerack made good on my complaint
*UPDATE Employee: NoMoreRack.com - Customer Care
Well I have not rec'd the camcorder and after numerous emails to their customer service department (I have been unable to reach them any other way, except by email) I still don't have a refund or my merchandise as of today, 1/5/13. The emails they send me from "Mitchie" says they are always here to help, but just push it down the line without resolving anything and then saying that the request has been resolved. I have tried to contact them by phone with the phone number that shows up on my bank statement for the transaction, but that number has been disconnected.
All of the emails I have rec'd are generic, not even sounding like they are trying to resolve the issue. I want my $61 back and will pursue this. I should have known I couldn't get a $300 camcorder for $61.
This report was posted on Ripoff Report on 01/05/2013 05:53 AM and is a permanent record located here: http://www.ripoffreport.com/r/nomorerack/internet/nomorerack-order-not-received-and-no-refund-Internet-991659. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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