• Report: #1117552

Complaint Review: Nomorerack

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  • Submitted: Wed, January 22, 2014
  • Updated: Wed, January 22, 2014

  • Reported By: anonymous — Kansas City Missouri
Nomorerack
Los Angeles, Select State/Province USA

Nomorerack sent product back for refund Los Angeles California

*UPDATE Employee: NoMoreRack.com - Customer Care

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sent boots back because they were too small after I got one size larger like they suggested.No one would answer my calls or e-mail before the 14 day time line was up soI looked up the address on the internet and sent boots back. Now they have my 2 pair of boots and my money.AllI wanted them to do was send my boots back to me.


This report was posted on Ripoff Report on 01/22/2014 08:32 AM and is a permanent record located here: http://www.ripoffreport.com/r/Nomorerack/Los-Angeles-Select-StateProvince-90023/Nomorerack-sent-product-back-for-refund-Los-Angeles-California-1117552. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

NoMoreRack.com - Customer Care

AUTHOR: Nomorerack.com Customer Care - ()

Hi,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at : experience@nomorerack.com ? We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.

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