- Report: #1088865
Report - Rebuttal - Arbitrate
Complaint Review: Nomorerack
Nomorerack16023 Caminito de las Noches San Diego, California USA
Nomorerack STUCK - NO CREDIT/REFUND San Diego California
*Author of original report: Refund completed by Paypal
*UPDATE Employee: NoMoreRack.com - Customer Care
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I emailed the company asking for a return, receiving one e-mail asking if I wished to return both purses. I responded indeed I wished to return both bags. I received another email saying there was no refund as the units were marked as final sale (in small black letters, detailing nothing upon research). Nothing during checkout, nor any other time told me I would be stuck with these forever, or I simply would not have ordered. Disenchanted I sent another email, and basically got the same response.
I own these piss poor purses now, and want to ensure you are not stuck with products from this merchant. An online girl now for well over a decade, I have worked with a multitude of companies that do aim to please the consumer. Go elsewhere!
Hey nomorerack - did you NOT get the memo this is a consumer driven market?
I have contacted this seller three times, in no avail about returning the product. I am within the 14 days, and the 'final' sale was never shared with me (other than a fine line stating it here): http://www.nomorerack.com/daily_deals/view/616447-leopard_print_light_weight_shoulder_bag_with_chain_handleupon adding to basket, nor during checkout that I would be stuck with these purses forever.
I began to explore the reputation of the company to see if I was alone in my experience... I was not (ripoff report, 1 1/2 stars on reseller ratings, plus a multitude of other sites reflecting the same information).I have been a Paypay customer for quite awhile, and this truly shocked me. Please help.DemetriaUpon receiving two purses (quality similar to flea market quality), and the price of $23 for the unit was completely unacceptable (I would have paid $5 per bag).
This report was posted on Ripoff Report on 10/02/2013 08:08 AM and is a permanent record located here: http://www.ripoffreport.com/r/Nomorerack/San-Diego-California-92128/Nomorerack-STUCK-NO-CREDITREFUND-San-Diego-California-1088865. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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