nomorerack.com No More Rack Poor customer service and horrible shipping! Internet

This company is known for it's great deals on lots of different items.  However, don't be fooled!  The company has a disclaimer shipping can take up to 4 weeks, mostly because they don't have the stuff in stock that they're selling.  You have to wait for a "vendor" to fulfill the order to the warehouse.  This just happened to me.

I ordered a case for my husband's iPad on December 20, 2012.  Here it is January 22, 2013, and I still don't have my items.  I received an e-mail on January 7, 2013, stating that the item had been shipped, but when I looked at the tracking information online, it said, "Electronic shipping information received."  It hadn't left the warehouse at all!

When I e-mailed customer support about it, I got a quick response, but not a quick solution to the problem.  My item sat in that status for 2 weeks before it finally shipped, and it was only after I called BS on them.  Each time I was contacted, I was told the same thing, that my order had shipped, and each time I pointed out to "Laura" that it hadn't shipped if it wasn't on its way to me.  I FINALLY received an update today from the shipping that it had left the warehouse.

I'm thoroughly disgusted with this company, and though I have ordered from them before with no problem, I will NOT be giving them any more of my business.  I'd rather pay a little bit more for an item and be guaranteed to get it than have it sitting in limbo for weeks on end.