- Report: #1039284
Report - Rebuttal - Arbitrate
Complaint Review: nomoreracks
nomoreracksInternet United States of America
nomoreracks Ripped me off. No customer response to help with refund or warranty ! Beware!! They lie and cheat!! Internet
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I bought several items that were new and it seemed to work out o.k. Then I bought 2 Beatsboxes that were missing parts and/or defected. I contact their so called customer support the day they arrived and tried to begin the process of either returning or getting their stated warranty.
One of the items I reported the day it arrived was not addressed for days and I finally got an email saying it had been beyond their stated 10 days to report it so they wouldn't do anything about it. I then requested a warranty repair and never got a reply but another request for the sale number even tho they obviously had it after the 5 or so emails back and forth.
It's obvious the "customer support" is only interested in wearing me down till I just give up on getting any kind of meaningful response.
I don't want nomoreracks to respond to this report with a lame cut and paste about their dedication to resolving 100% of issues with problem purchases.
They lie and steal, don't buy anything from them!
This report was posted on Ripoff Report on 03/30/2013 09:40 AM and is a permanent record located here: http://www.ripoffreport.com/r/nomoreracks/internet/nomoreracks-Ripped-me-off-No-customer-response-to-help-with-refund-or-warranty-Beware-1039284. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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