• Report: #1005012

Complaint Review: nomoreracks.com

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  • Submitted: Mon, January 28, 2013
  • Posted: Wed, January 30, 2013

  • Reported By: AnonymousMichigan — Kalamazoo Michigan United States of America
nomoreracks.com
Internet United States of America

nomoreracks.com nomoreracks NO MORE NOMORERACK.COM!!! This company is a complete rip off! Boots practically made of cardboard, 100% white goosedown pillows of polyester, etc.!!Sent w/oPacking boxesOrPackg SlipsToo. Internet

*UPDATE Employee: NoMoreRack.com - Customer Care

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No more Nomorerack.com! This internet company is a complete rip off! I spent over $300 and got about $30 worth of junk!  I feel and am completely stupid for not checking them out first, but this company came up on my Yahoo page and I assumed was reputatable. 

Their products are all junk!  Cheap junk!  False advertising abundant!! Their 100% white goosedown pillows are 100% polyester fill. Their 1600 thread count sheets were not (one set out of 4 was). Their austrailian boots were made of the consistency of about cardboard. Their scale arrived broken. All the rest of the items are complete plastic, cheap junk and not as represented in their ads.

Most items did not even come with a packing slip, were late, all were gifts that I could not use, and a couple items were shipped in the snow in their original boxes - not in a separate shipping box with no padding (breakable items).  The phone number on the email remittance was disconnected.  By the time I figured out how to contact the company in anyother way to return the items, they said it was too late and I could not return them. I had not seen any return policy.

I recommend you stay away from this company!! I'm out a lot of money!!!!

This report was posted on Ripoff Report on 01/28/2013 04:37 PM and is a permanent record located here: http://www.ripoffreport.com/r/nomorerackscom/internet/nomorerackscom-nomoreracks-NO-MORE-NOMORERACKCOM-This-company-is-a-complete-rip-off-1005012. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 UPDATE Employee

NoMoreRack.com - Customer Care

AUTHOR: Nomorerack.com Customer Care - (United States of America)

POSTED: Wednesday, January 30, 2013
Hi,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at : experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
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