- Report: #982195
Report - Rebuttal - Arbitrate
Complaint Review: Norm Thompson
Norm Thompson100 Roscommon Drive Suite 302 Middletown, Connecticut United States of America
Norm Thompson enrolled in Vip Program without authorization & charged my credit card without authorization, no response when I called & e-mailed. Middletown, Connecticut
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I made a purchase from Norm Thompson catalog. They automatically enrolled me in a VIP program, without my knowledge or consent. They charged it to my credit card also without my consent.
When I called to complain and get the charges removed, I was shuffled from dept to dept, given an e-mail address that was no good. I found the correct e-mail and sent them a scathing message. The charges have not been removed and they have not replied.
Next step is the State Attorney General, whom I know will pay attention. Will attempt to have the charges removed from my card. Have still not received the merchandise, although they say it was shipped 2 weeks ago. Have grave concerns about the quality of merchandise if it is ever received.
This report was posted on Ripoff Report on 12/14/2012 02:50 PM and is a permanent record located here: http://www.ripoffreport.com/r/Norm-Thompson/Middletown-Connecticut-06457/Norm-Thompson-enrolled-in-Vip-Program-without-authorization-charged-my-credit-card-with-982195. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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