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Report: #1289827

Complaint Review: North American Power - Internet

  • Submitted:
  • Updated:
  • Reported By: Joanne M — Clark New Jersey USA
  • Author Confirmed What's this?
  • Why?
  • North American Power Internet USA

North American Power PROFIT BY DECEPTION IS THIS COMPANY'S GAME! Well game on Mr. North American Power (napower.com) in Norwalk CT, the american consumer is on to you! Norwalk Connecticut

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 We signed up with North American Power as our electric utility company for our vacation home in the Pocono (PA).  We now realize their cheap rate they were advertising was just to suck you in!  They claim they tell all their perspective customers that the rate will change and its only an introduction rate.  Well we never heard that conversation and in less than one year our rate doubled!  Yes we are currently payng 15.9/kil as opposed to the current industry standard rate of 7.9/kil! 

They also claimed to have sent us a notification stating that rates will double the following month.  According to them since they did not hear from us that meant we were okay with them charging us double the industry standard rate for electricity.  Well that's some logic!  I asked them why couldn't they send us an email or a text they had this information.  They replied, we are all required to send you a notice in the mail according to the Public Utility Commission.  Well how convenient is that!

After reading their reviews, yelp, BBB and now RIP OFF I see we have fallen pry to this company.  We have all come together and put a stop this crime where these half-baked utility attract folks with their seemingly discounted rates only to bank on you not reading or noticing the fine, small, itsy bitsy print where it says....."we are about to rip you off now"

 

 

This report was posted on Ripoff Report on 02/24/2016 07:06 PM and is a permanent record located here: https://www.ripoffreport.com/reports/north-american-power/internet/north-american-power-profit-by-deception-is-this-companys-game-well-game-on-mr-north-a-1289827. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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