- Report: #1066284
Report - Rebuttal - Arbitrate
Complaint Review: North Shore Agency
North Shore Agency4000 East 5th Ave Columbus, Ohio USA
North Shore Agency NSA Represented SPRINT Cell Service - Attempted to collect $440.00 on an unreturned Blackberry Columbus Ohio
*Consumer Comment: Info for you
*General Comment: Reality check....
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North Shore Agency is a Collection agency that represented SPRINT cellular service. The company called several times and sent a letter attempting to collect $440.00 for an unreturned Blackberry.
My wife was with SPRINT for 3 years. 2 of those years were under contract, the extra year was an extension until we made a decsion on which plan we wanted to go with.
My wife went to Best Buy and purchased two new phones and we selected a plan from Verison. A few weeks after our decsion to move from SPRINT to Verison we started getting harassed. At the time of the purchase, my wife asked the sales associate at Best Buy if the Blackberry needed to be turned in; the sales associate stated it did not because the original 2 year contract had been honored.
A phone call was made to North Shore Agency about the collection letter and Peter (no last name) told my wife that the sales associate at Best Buy was mistaken that the phone did, in fact, have to be returned and because 14 days had past since the purchase of the new plan, she owned $440.00.
A phone call to the manager at Best Buy and a quick internet search revealed that we were essentially being scammed.
Peter at North Shore Agency new a lot of detailed information about my wife's contract and was very conviencing. Be very careful! Ask a lot of questions and make a lot of calls, don't just had over the money.
If there is anyone from SPRINT management reading this; please understand that I will never use SPRINT again and I will always, when asked, refer someone to another cellular service.
This report was posted on Ripoff Report on 07/11/2013 02:24 PM and is a permanent record located here: http://www.ripoffreport.com/r/North-Shore-Agency/Columbus-Ohio-43219/North-Shore-Agency-NSA-Represented-SPRINT-Cell-Service-Attempted-to-collect-44000-on-1066284. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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