• Report: #506999

Complaint Review: Northcentral University - NCU

  • Submitted: Fri, October 09, 2009
  • Updated: Mon, November 16, 2009

  • Reported By: A Serious Student — San Jose California USA
Northcentral University - NCU
10000 E. University Drive Prescott Valley, Arizona United States of America

Northcentral University - NCU TERRIBLE EXPERIENCE WITH NCU ADMISSIONS AND REGISTRAR OFFICE Prescott Valley, Arizona

*Consumer Comment: NCU Graduate

*Consumer Suggestion: Accreditation

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I am a new NCU student, and I'd like to share my experience with all perspective learners and others at NCU.

2 weeks after sending my transcripts to NCU, I contacted NCU Admissions to see whether the school had received them. From here the nightmare began. At first, David in Admissions office, stated many false things to me. (For instance, I live in the US, and he would state that my address is from country X). I exhausted clarifying every fact with him. After a long, confused, and exhausting conversation, he transferred me to Joshua Dwyner, in Registrar office.

Josh was not any better than David. Once again, he stated incorrect information in my application, and again I had to correct everything with him. At the end of the conversation, he requested for my professional resume, which was sent to him immediately.

It took Josh 5 business days, just to confirm that he had my resume (???). I patiently waited and waited for another 10 business days just to receive another email from him indicating that he forwarded my incomplete application to Diane Mark.

How did I know the application was incomplete? Diane Mark contacted me and asked me to send in my transcripts! After several emails back and forth about my transcripts with Diane (and it didn't get anywhere), I called the school and requested to speak to an enrollment or admission director. I was transfered to Scott, who was Diane's boss. He finally took care of the situation. From that experience, everytime I contacted NCU for whatever reason, I always closed my eyes and prayed God that they wouldn't mistake my file, my information again.

I am not stating NCU is a bad school, however, I was shock and terrified with the way these 3 individuals (David, Josh, and Diane) worked. Why didn't they want to do the job right? Where was their enthusiasim to see someone bringing business to the school? Did it just happen to me because of discrimination (I'm Asian), jealousy (that another person wants to pursue higher degree), or boredome (don't care about the job)? Whatever the reason was, I was unhappy and was not impressed at all.

To David, Josh, and Diane, my application obviously was just another student's application - yeah, what a big deal - but to me, that was the start of my path to my own dream - the dream that one day I will receive my degree from NCU.

I hope the Director, the Dean, or the school President happens to read my message. NCU is a school of business, and how many students NCU will lose if I share this experience with colleagues, friends, and other online perspective learners?

I just started the program. I study really hard so I don't worry much about the courses or workload or interaction with mentors. What I concern is that I hope they don't make anymore mistake with my file in the system.

Please share your stories if you have experienced something similar.


This report was posted on Ripoff Report on 10/09/2009 02:35 PM and is a permanent record located here: http://www.ripoffreport.com/r/Northcentral-University-NCU/Prescott-Valley-Arizona-/Northcentral-University-NCU-TERRIBLE-EXPERIENCE-WITH-NCU-ADMISSIONS-AND-REGISTRAR-OFFIC-506999. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

NCU Graduate

AUTHOR: Lloyd - (USA)

I am a graduate of Northcentral University with a Doctor in Business Administration, Homeland Security. I can say with confidence that the programs at this institution had challenging moments; but what doctorate program don't?

Northcentral University (NCU) is a wonderful institution to complete your studies. I found even though there was a bit of rigor, the programs were rather soft if one can keep the pace they set for themselves. Well, up until the doctoral course work, then it gets more challenging. But, driven to achieve the highest degree created by mankind, I believed the doctorate can be achieved if some extra effort was applied and a lot of sacrifice accepted.

I was able to complete the MBA program in 15 months due to having an MBA from another university. NCU accepted 33 credits towards the doctorate, which took care of the fundamental courses of accounting, finance, and marketing. The doctorate took an additional 15 months, which gave an overall 2 1/2 year completion schedule.

There were 84 total credits to be achieved. I pursued the doctorate at NCU because it fit within my schedule and education desire. Learners may have to give up on their social activity for two years to get this challenge completed. But, that is the key sacrifice to the doctorate that many candidates fail to accept. Learners may have to put on hold a lot of socializing if they expect to reach the highest academic level. There are no short cuts to the top.

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#2 Consumer Suggestion

Accreditation

AUTHOR: Marcia - (U.S.A.)

I would be VERY careful about attending any school that does not have the appropriate accreditation. NCU is accredited by North Central, which does not have the best reputation for high standards. In addition, none of their programs have the specialty accreditation that ensures a high quality education. Education programs are accredited by NCATE, psychology programs by the APA, and business programs by AACSB. THESE types of accreditation are what you want to look for.
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