- Report: #1113206
Report - Rebuttal - Arbitrate
Complaint Review: Northpoint Asset Management
Northpoint Asset Management261 East Broadway; Suite 175 Salt Lake City, Utah USA
Northpoint Asset Management Northpoint Asses Management: they'll spend more time covering their rear than managing your property Salt Lake City Utah
*UPDATE Employee: Response to unfounded claims
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Property manager did not take adequate care of rental property, was unresponsive / unprofessional, and breached contract with respect to billing.
- Left home unsecured after showings (doors unlocked and alarm disarmed), even though we left keys and directions to set the alarm
- Overlooked significant damage to the house in move out inspection
- Notified us of impending invoice 3 months after repairs and more than 1 month after contract ended
- Provided my contact information to a service provider (plumber) for collections call within 10 days of first notice and during attempted settlement discussion. I believe this is a direct breach of our contract because contract states that property manager will “pay bills” on our behalf and “all bills shall be paid before any proceeds are disbursed to the owner”
- Sent personal information from another client, including bank account information
- Communicated informally / unprofessionally throughout our relationship and was often not responsive
It's worth noting that I raised all of these concerns with Northpoint who defended the individual property manager despite admitting his numerous shortcomings. [continued below]....
This company failed to meet my expectations and, arguably, their legal and ethical obligations. I highly recommend looking for a more established and reputable property management company if you are seeking management help for your home.
This report was posted on Ripoff Report on 01/06/2014 07:15 AM and is a permanent record located here: http://www.ripoffreport.com/r/Northpoint-Asset-Management/Salt-Lake-City-Utah-84111/Northpoint-Asset-Management-Northpoint-Asses-Management-theyll-spend-more-time-covering-1113206. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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