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Report: #1298668

Complaint Review: Northstar Nutritionals - Frederalsburg Maryland

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  • Reported By: Steve — Maryville Tennessee USA
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  • Northstar Nutritionals 1900 Industrial Park Rd Frederalsburg, Maryland USA

Northstar Nutritionals Consumer Help Consumer help nightmare at Northstar Nutritionals Frederalsburg Maryland

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I originaly ordered a supplement called "SynerFlex" (214.70).  I wanted to try it to see if it really helped as their advertisement stated (mistake #1). I did NOT check the box for the "Auto Delivery Service".

 

Since the original order was placed by credit card, (mistake #2) I was surprised to find about 2 months later I was charged again (214.70).  At which time I attempted to contact them through customer service to have this stopped.  I found out the phone number just took you to an auto responder which reffered you back to their e-mail address, so I sent a message asking to have this stopped. (Mistake #3)

 

Thinking it had been taken care of, imagine my surprise when about 2 months later, I again was charged (214.70).  I again tried contacting this company, through their customer service e-mail account, only to get automated e-mails stating: "We have received your request and it will be responded to within 24-48 hours.

 

This started over 3-weeks ago and every time I sent a message I received a automatic reply stating that my message had been received and there was no need to send another message.  I finally received a different message yesterday saying they were sorry and just send the product back (at my expense of course).

 

The problem is, as of this date I have received nothing to send back!  My account was billed over a month and a half ago.  I just want my money back and be rid of this nightmare, is that to much to ask?

If anyone is considering buying anything from this company just beware, they will get you.

Very angry,

Steve C

 

 

This report was posted on Ripoff Report on 04/08/2016 03:47 PM and is a permanent record located here: https://www.ripoffreport.com/reports/northstar-nutritionals/frederalsburg-maryland-21632/northstar-nutritionals-consumer-help-consumer-help-nightmare-at-northstar-nutritionals-f-1298668. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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