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  • Report: #987329

Complaint Review: nortrhstar nutitional

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  • Submitted: Wed, December 26, 2012
  • Updated: Wed, December 26, 2012

  • Reported By: sandy — strasburg Virginia United States of America
nortrhstar nutitional
p.o. box 970 Frederick, Maryland United States of America

nortrhstar nutitional total scam artist sent the wrong product 3weeks ago and havent sent me my order yet Frederick, Maryland

*UPDATE Employee: From NorthStar

*Author of original report: i spelled northstar nutrtional wrong

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I orderd syntonal x2 for my mother 3 weeks ago, they sent me all the wrong meds, then I called them and told them that I received the wrong product they assured me that they would proirty mail me the correct product and to this day I have not received anything but the run around from this company. I have called on more than one occasion to ask about my order and today 12/26/12 they said that it was just mailed out today which is such crap. I paid $15 for 3day mail 3 weeks ago and got the wrong product and still today haven't received the right product. This company needs to understand that when you have a business that you can't f**k the customer but so much before they come here and tell other people not to deal with them. Hopefully the word will spread and no one else will have to deal with this company or they get there sh*t together and give people what they order in the time frame they order it in.

This report was posted on Ripoff Report on 12/26/2012 05:57 PM and is a permanent record located here: http://www.ripoffreport.com/r/nortrhstar-nutitional/Frederick-Maryland-21705/nortrhstar-nutitional-total-scam-artist-sent-the-wrong-product-3weeks-ago-and-havent-sent-987329. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

From NorthStar

AUTHOR: Melissa - ()

 Im very concerned to read about your experience and would like to investigate it at once. Please contact me at melissaj@northstarnutritionals.com or 443-353-4030 between 8:30 am EST so I can pull up your account and get it taken care of immediately. I am so sorry for your experience and promise that we will do what we need to to make it right.
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#2 Author of original report

i spelled northstar nutrtional wrong

AUTHOR: sandy - (United States of America)

Northstar nutritional spelled their name wrong needed to redo that part for sure on my behalf
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